At Vector Communications, we help businesses find the most effective and cost-efficient telecommunications solutions to streamline operations. But sometimes, efficiency isn’t just about speed or cost; it’s also about safety. While printers and fax machines may seem like outdated technology, they are still a crucial part of many businesses’ day-to-day operations. And like any connected device, they can pose a significant cybersecurity risk if not properly secured.
How Can Printers and Fax Machines Be Exploited?
We don’t often think of printers and fax machines as “smart devices,” but today’s versions often store data, connect to the internet, and send or receive documents digitally. That means if they’re not properly secured, they can be vulnerable in a few key ways:
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Network entry points: If your devices are on the same network as your computers, they can be used to gain access to more sensitive systems.
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Stored data: Many printers retain copies of documents in memory, which can be extracted by someone with access.
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Uncollected printouts: Physical security matters too—confidential papers left in trays can be picked up by the wrong person.
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Fax-based scams: Criminals have been known to send fake legal or financial faxes, tricking recipients into giving up bank details or making payments.
Example: The “Legal” Fax Scam
In one example, scammers posed as law firms and sent faxes claiming the recipient was owed a large sum of money. All they had to do was either pay a small “processing fee” or share their banking details. These faxes even included the names of real attorneys to appear legitimate, but the contact details led straight to the scammers.
Simple Tips to Stay Safe
Securing your printers and fax machines doesn’t have to be complicated. Here are a few best practices:
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Verify before you trust
If you get a suspicious fax or document, contact the sender using a trusted method—not the number or email listed on the page. -
Don’t connect unless you need to
If your printer or fax machine doesn’t need to be network-connected, keep it offline. -
Keep devices updated
Just like a laptop or router, printers need firmware updates for protection against known vulnerabilities. -
Clear the tray
Don’t leave printed documents sitting around – especially if they contain personal or financial information.
Final Thoughts
Printers and fax machines aren’t going anywhere just yet. But like any connected device, they need to be treated with care.
At Vector Communications, we help organisations think beyond firewalls and phishing emails. Real security comes from looking at the full picture – including the devices that often go unnoticed. For more practical tips on staying secure in a digital world, keep an eye on our updates or get in touch on 03302 320 102 or via our website.
Stay safe, stay secure.
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